Friends Club

Join our Lucy & Sam Friends club today to start collecting your badges and claiming your rewards!
All you need to do is sign up for an account here or log in to an existing account here.

Join our club and share the love to earn badges and get your rewards!

REVIEW A PURCHASE WITH YOTPO

100 BADGES

 

 

 

Now for the fun part! How to spend your badges to claim your rewards!

 

Refer a Friend! 

Share the love with a referral link, if your friend or loved one makes a purchase you will earn 500 badges, which you could use to claim £5 OFF you next order! If your friend visits our site using the unique referral link that you share with them they will receive a code for 15% OFF their first purchase. 

Your referral link gives your friend immediate access to 15% OFF. Your 500 badges becomes available when they make a purchase

Desktop Sharing Options:

Email, Twitter, Facebook

Mobile Sharing Options:

Email, Twitter, Facebook, Messenger and Whats App

FAQ'S:

  • How do I spend badges? You can spend your badges by creating a new account on our site here or logging on to your existing account hereThen click on the Friends Club icon at the bottom of your page. Under the 'My Rewards' section, you can click 'Use' next to the reward that you want to claim. Then simply add the generated discount code at checkout and your reward will be applied!
  • How much does it cost to join? Joining the Lucy & Sam Friends Club is totally free! We set up the program to say thank you to our amazing customers!
  • Is there a limit to how many order badges I can get? There is no limit! You can collect as many badges as you like! 
  • How do I know if I am a member of the Lucy & Sam Friends Club? Click on the Friends club icon at the bottom of your webpage and try to login! If that doesn’t work, feel free to create an account.
  • Can I join the program if I live outside of the UK? Yes! Anyone is welcome to join although free shipping will only apply for UK orders. 
  • How do I know how many badges I’ve earned so far? Login to your account to check your balance.
  • Do rewards badges expire? You have 1 year to redeem your badges and you will be notified via email, 30 days and 1 day before the expiry date. 
  • Can I share my badges with my friends and family? Badges can not be shared or transferred to other accounts, but refer your friends and they’ll get a 15% discount and you get 500 badges!
  • I didn't mean to redeem my badges, can I get them back? Unfortunately we cannot undo the usage of points.
  • Can you adjust my badges for past purchases? Badges are accrued since the start of the Lucy & Sam Friends Club program and cannot be retroactively applied.
  • Can I use my rewards in addition to a promotion or other discount code? No, your rewards discount code cannot be combined with any other special promotion or discount code.
  • I have two accounts but I only want one. Can I combine them? No problem! Email us at info@lucyandsam.com with both email addresses of the two accounts and let us know which account you prefer to be your main account and we’ll help coordinate.